Dominion National
David Massey has experience working as a Customer Resolution Specialist at Dominion National, where David collaborates with vendors to resolve account issues and escalates unresolved matters to management. David also served as a Member Services Specialist, providing clarifications on benefits to members, providers, and employer groups. Prior to that, at Covance, David worked as a Program Specialist handling inbound and outbound calls, conducting insurance verifications, and processing patient assistance applications. Additionally, David has experience as a Customer Service/Office Manager at dynamic advertising solutions, where David managed customer inquiries and communication. David holds a Diploma in General Studies from Thomas Edison High School and Gaithersburg High School.
Dominion National
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Dominion National, incorporated in 1996, is an agile and innovative provider and administrator of dental and vision benefits. Dominion members can download the MyDominion mobile app that allows easy access to your account and plan information. With MyDominion, you can find a dentist, view your ID cards and view your plan information. To download the app and learn more, visit DominionNational.com/mobile. The Dominion National group of companies includes Dominion Dental Services, Inc., a licensed issuer of dental plans, and Dominion Dental Services USA, Inc., a licensed administrator of dental and vision benefits. Vision plans are underwritten by Avalon Insurance Company and administered by DDSUSA, in DC, DE, MD, PA and VA. Vision Plans are underwritten by DDSI in all other states where Dominion National operates.