Gram Singer

Gram Singer is an experienced Information Technology Service Delivery Manager at Dominium, overseeing system support for 1,000 users across 23 states while maintaining high customer satisfaction ratings. With a strong background in IT management, Gram has effectively led teams in previous roles, including Development Manager at The Nerdery, where leadership resulted in an 88% employee retention rate. Prior experience at Caribou Coffee involved managing service desk operations and improving software release accuracy through standardized processes. Throughout this career, Gram has demonstrated expertise in team leadership, vendor relationship management, and operational efficiency.