Daniel Williams Cxad

Daniel Williams CXAD (Dip) is an experienced professional in customer experience management and project leadership, currently serving as the Global Customer Experience Programme & Change Manager at Domino Printing since January 2020. Daniel has a strong background in enhancing customer and employee experiences through strategic program management and change facilitation. Prior to Domino Printing, Daniel held various roles at Videojet Technologies, including Commercial Project Manager and Customer Service & Aftermarket Manager, where key achievements included process improvements and the successful management of customer service teams. Daniel’s earlier career at Perkins Engines Company Limited encompassed significant contributions in project management and marketing, amplifying efficiency and customer satisfaction through Six Sigma methodologies and operational process improvements. Daniel holds multiple qualifications including a Professional Diploma in Customer Experience and a Black Belt in Six Sigma.