Shane Burchett is a seasoned professional in customer experience and channel development with extensive experience in the technology and printing industries. Currently serving as the Global Customer Experience Director at Domino Printing since September 2022, Shane leads the Global Customer Experience and Group Customer Support Teams, overseeing transformation initiatives and centers of excellence in Customer Experience, Change Management, Continuous Improvement, and Programme Management. Prior to this role, significant positions included Global Partner Programme Lead at Domino, Executive Council Member at CompTIA, and various leadership roles at Canon (UK) and Canon Europe Ltd., where Shane focused on partner channel development, business generation strategies, and marketing for healthcare and education sectors. Shane holds a CIM Diploma in Marketing from The Chartered Institute of Marketing.