Ken Willis has extensive experience in operations and support leadership, having held various significant roles in notable companies. At Amazon, Ken served as Director of WW Product & Tech for Shipping and Delivery Support and held several other leadership positions focused on product experience and business operations across multiple divisions including Ring and Blink. With prior experience as Senior Operations Manager at Express Scripts and SVP of Global Member Support at Peloton Interactive, Ken also contributed to performance engineering at American Express. Currently, Ken is the Head of Global Support and Integrity Operations at DoorDash, continuing a career marked by a strong emphasis on enhancing operational efficiency and customer experience. Ken holds a Bachelor of Business Administration from Ottawa University.
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