Shannon James

Senior Operations Manager, Merchant Services at DoorDash

Shannon James is an experienced operations professional with a robust background in management and regulatory compliance. Currently serving as Senior Operations Manager for Merchant Services at DoorDash since March 2022, Shannon previously held the role of Operations Manager in the same department. Prior experience includes roles at Amazon as Operations Manager III and Area Manager II, as well as Corporate Regulatory Compliance Manager at Hill Brothers Chemical Company. Additional experience encompasses a position as Business Office Lead at Macy's, Corporate Customer Service Supervisor at Safeway, and Team Lead at Bank of America. Shannon holds a Bachelor of Science degree in Business Management from the University of Phoenix, completed between 1995 and 1997.

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