Duane Bredel

Duane Bredel is an experienced professional in technical support and operational excellence, currently serving as Support Manager at Doozy Solutions since February 2024. Previously, Duane held the role of Operational Excellence Manager at S&P Global from February 2022 to February 2023 and at IHS Markit from August 2020 to February 2022. A personal sabbatical was taken from March 2018 to August 2020. Prior to that, Duane spent over 13 years at Oracle, progressing from Customer Escalation Manager to Sr. Manager of EnterpriseOne Tools & Tech GCS, leading a large-scale technical support team. Duane's career began at J.D. Edwards as a Product Support Specialist and included experience at Creative Labs. Educational credentials include a Bachelor of Business Administration in Management Science and Computer Systems from Oklahoma State University.