Alia Walter

Customer Care Specialist (lead) at Dorf Ketal

Alia Walter is an experienced Customer Care Specialist with a proven track record in managing data integration and order processing across multiple industries. Currently serving as a lead at Dorf Ketal, Alia has trained a transition team in converting systems and reconciled over 1,000 monthly orders with exceptional accuracy. Prior experience at Clariant includes overseeing invoice transactions for major Oil & Gas clients without errors over four years and processing over 2,000 orders weekly. Alia has also contributed to system integrations at Air Liquide and supported customer operations at GE Oil & Gas, where significant improvements in margins were achieved. Educational credentials include an Associate of Arts in Business Administration and Management from Lone Star College-University Park.

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