Adam Croce

Adam Croce is an experienced professional in customer success and operations, currently serving as the Senior Manager of Customer Success Operations at Klaviyo since April 2025. Adam has been a Customer Success & Operations Consultant for Amplified Consulting since January 2019, providing strategic leadership to B2B startups. Previous roles include Head of Customer Success at Modal from January 2023 to January 2024, where Adam enhanced customer journeys and team performance, and at Digiphy in January 2023, where Adam developed a product commercialization plan that significantly increased subscriptions. Adam also held the role of Manager of Customer Success Strategy at Adobe from January 2022 to January 2023, optimizing retention for millions of customers through innovative strategies and automation processes. Adam holds a B.A. in Philosophy with a concentration in Public Policy from The George Washington University.