Arnaud R.

Senior Director, Customer Solutions at dotCMS

Arnaud R. has extensive work experience in the technology and customer service industries. Arnaud currently holds the position of Senior Director, Customer Solutions at dotCMS since April 2023. Prior to this, they served as the Vice President, Delivery and Operations at Motiv Solutions Inc from January 2020 to March 2023.

Arnaud R. previously worked at dotCMS from 2007 to 2020, holding several roles including Director of Enterprise Services, Director of Support & Cloud Services, Managing Director of Professional Services, and Senior Project Manager.

Before joining dotCMS, Arnaud R. worked as a Client Specialist at Dotmarketing, INC. from 2006 to 2007, where they handled customer inquiries and prioritized customer satisfaction. Arnaud also worked as a Graphic Designer at Cheval Vapeur for a brief period in 2001.

Arnaud R. completed their MBA in Marketing at Suffolk University - Sawyer Business School from 2004 to 2005. Prior to that, they obtained their BBA in Marketing & Management from the Paris School of Business, where they studied from 2001 to 2004.

Before pursuing their undergraduate degree, Arnaud attended Gulliver Preparatory School from 1999 to 2001, where they completed the International Baccalaureate (IB) program. During their time at Gulliver Prep, Arnaud specialized in various subjects including Physics, Art, Mathematics, Psychology, Biology, French Literature, English Literature, and Spanish.

Arnaud's education journey began at the International School of Amsterdam, where they obtained The International Baccalaureate from 1994 to 1999. The field of study during this period was not specified.

In addition to their academic qualifications, Arnaud R. also obtained the Project Management Professional (PMP)® certification from the Project Management Institute, Inc in August 2011.

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Timeline

  • Senior Director, Customer Solutions

    April, 2023 - present

  • Director of Enterprise Services

    January, 2018

  • Director of Support & Cloud Services

    January, 2013

  • Managing Director of Professional Services

    May, 2011

  • Senior Project Manager

    March, 2007