Elisa Destro is an experienced Supplier Quality Manager at doTERRA International LLC since October 2018, previously holding roles including Quality Engineer Assistant Manager and QA Analyst Supervisor/Jr. Engineer. Responsibilities include conducting investigations into customer and international complaints, coordinating with multiple departments to ensure effective complaint resolution, and optimizing processes related to product distribution. Prior to doTERRA, Elisa gained relevant experience at Brigham Young University as a QA Analyst and Research Assistant, and at Melaleuca: The Wellness Company as a Research and Development Intern. Educational background includes a Bachelor's degree in Food Science from Brigham Young University and a Technical Course in Industrial Automation from Instituto Federal Fluminense.