Shane Nelson

Shane Nelson is a seasoned professional with extensive experience in customer service and business process analysis. Currently employed as a Payments Business System Analyst at doTERRA International LLC since July 2022, Shane previously held roles at Global Payments Integrated, including Associate Business Process Engineer and Client Advocate. Additional experience includes customer service positions at Wayfair and Discover Financial Services, as well as sales roles at Knight's Mattress and Furniture and Macy's. Shane began a career in retail management as an Assistant Manager at Big 5 Sporting Goods, overseeing various operational functions. Shane holds a degree in Business Management from Utah Valley University, obtained in 2010.