James Becks

James Becks is a Technical Support Analyst at Douglas County School District since August 2018, specializing in hardware and software issue resolution for various devices and managing Help Desk Ticket requests. Before this role, James served as a QA Software Test Lead/Security Compliance Coordinator at EY, coordinating testing and reporting on software applications. Additionally, experience includes a position as a Universal Site Technician at Black Box Network Services, where James oversaw telecom and network infrastructure projects, and a Service Desk Analyst Sr. role at Allianz Global Assistance, providing support to a vast user base across multiple regions. James holds an Associate's degree in Computer Technology/Computer Systems Technology from ECPI University.