Karl Saggese

Karl Saggese is an IT Support Specialist at Douglas Pharmaceuticals Limited since December 2014, bringing extensive experience from previous roles such as Field Support Engineer at Vodafone New Zealand and TelstraClear. With a background that encompasses desktop and field support, Karl has managed a range of responsibilities including operating system deployment, VMware infrastructure administration, Active Directory management, and hardware support. Notable achievements include significantly reducing hardware deployment times and consistently exceeding customer service targets. Karl holds a Bachelor's Degree in Computer Science and Information Systems from Massey University.