Kristen A Mueller

Kristen A Mueller is an accomplished professional with extensive experience in process management and team leadership across various financial institutions. Currently serving as Assistant Manager at Dovenmuehle Mortgage, Inc. since January 2018, Kristen manages a team of 33 to handle over 19,000 annual insurance loss claims, implements best practices, and conducts audits for compliance with federal guidelines. Prior to this, Kristen held the position of Sr. Process Manager at Capital One, overseeing a team responsible for process efficiency and compliance, and conducted audits for system access. Kristen's career began at HSBC as Information Systems Operations Manager, where significant process improvements were achieved. Kristen attended Harper College for education.