Enrico P.

Enrico P. is a seasoned professional with extensive experience in customer support and technical assistance, currently serving as a Tech Support Executive at Dow Jones since September 2023. Previously, Enrico held multiple roles at TheFork, a TripAdvisor company, from April 2018 to October 2023, including CC Topic Expert, Senior Customer Support Specialist, and Customer Support Specialist, focusing on training, quality assessments, and providing comprehensive support in Italian, English, and Spanish. Prior experience also encompasses a Technical Support Specialist role at SELLBYTEL Group Spain and a Marketing and Communication Manager position at Baglio Oneto. Enrico holds a Master's degree in Organization, Marketing and Business Communication from Sapienza Università di Roma, along with other relevant educational qualifications in audiovisual communication and innovative marketing.