Viola C. is an experienced customer service professional with a strong background in the information and retail sectors. Currently serving as a Customer Service Associate at Dow Jones since September 2016, Viola focuses on delivering tailored information solutions. Prior experience includes a role as a Customer Service Executive at ZALORA Group, where Viola consistently achieved high customer satisfaction ratings. Other notable positions held include Education Solutions Officer at Pearson and Account Executive at Sing Tao Management Services Limited. Viola holds a Bachelor of Science degree in Sociology from the University of Bath, earned between 2009 and 2012.
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