Victoria Dow, CFCS, currently serves as a Business Operations Analyst at doxo since September 2022, where responsibilities include reviewing and eliminating potential fraudulent charges and conducting fraud reporting and analysis. Prior to this role, Victoria worked as a Fraud and Compliance Analyst at Cushion, focusing on KYC documentation, risk management, and regulatory communication. Earlier experience includes roles as a Quality Assurance Specialist at the National Academy of Sports Medicine, Customer Experience Specialist at Postmates Inc., and various management positions in retail. Victoria possesses a strong background in operational support, fraud analysis, and customer service, complemented by a commitment to quality assurance and compliance initiatives.
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