Mariz Amin

Mariz Amin has a diverse work experience with a focus on customer service and supervisory roles. Most recently, Mariz worked as a Customer Care and Operations Supervisor at doxx starting in June 2021. Prior to this, Mariz worked at Al-Ahly Medical Company (AMC) from June 2019 to June 2021 as a Call Center and Sales Supervisor, where they coached and motivated agents to achieve sales targets and ensured a positive consumer experience.

Before joining AMC, Mariz worked at Teleperformance Egypt for a significant period of time. From April 2013 to June 2019, Mariz served as a Contact Center Supervisor, where they supervised a team of customer service staff and fulfilled quality requirements. In April 2018 to July 2018, Mariz took on the role of Acting Assistant Contact Center Manager, assisting with day-to-day operations, client relations, and compliance reporting. They also worked as a Customer Service Representative from September 2011 to April 2013, responsible for handling customer inquiries and providing excellent service.

Mariz's career in the customer service industry began with Nicolas Tours, where they served as a Tour Operator from November 2008 to September 2011. In this role, Mariz developed travel itineraries, negotiated with hotels and cruises, and researched accommodation options.

Overall, Mariz Amin has extensive experience in customer service, supervision, and operations management, demonstrating their ability to lead teams, achieve sales targets, and provide excellent customer experiences.

Mariz Amin attended Saint Fatima Language School from an unknown start year to 2004. After completing their studies at Saint Fatima Language School, they went on to attend Ain Shams University from 2004 to 2008. At Ain Shams University, they pursued a Bachelor of Commerce (B.Com.) degree with a focus on Accounting.