Premkumar Muthuswamy

Premkumar Muthuswamy is an experienced IT professional specializing in technology delivery and infrastructure consulting. Currently serving as Practice Lead at Doyensys Inc., Premkumar is responsible for leading the IT infrastructure consulting practice and overseeing the design and implementation of IT services. Previous roles include Senior Manager at Cognizant, where responsibilities encompassed program delivery management and customer satisfaction, and Service Delivery Manager at IBM India Pvt Ltd, focusing on operational delivery and crisis management. With a strong background in service excellence and a degree in Electronics and Instrumentation from St Joseph's College Of Engineering, Premkumar has consistently driven improvements in service quality and customer relationships throughout a career spanning over 17 years in the industry.