Nick Wassilie

Nick Wassilie is an experienced IT professional with a strong background in desktop support and help desk services. Currently working as a Desktop Support technician at Strategic Systems Inc. since February 2018, and simultaneously serving as an IT Help Desk Technician at Doyon, Limited since February 2015, Nick has a proven track record in troubleshooting PC-related issues for both local and remote users. Previous roles include IT Help Desk Technician I at ASRC, where responsibilities included using Altiris for ticketing and deploying imaged computers, and ITS Technician I at General Communication, Inc., providing customer support for cable, internet, and phone issues. Nick's career began with a seasonal position at Anchorage School District and serving as a server at Black Angus Steakhouse. Educational credentials include CompTIA A+ Certification and a degree in PC Support Technician from AVTEC, Alaska Vocational Technical Center.