Total Mortgage Services
James Harrison is an experienced IT professional currently serving as an IT Help Desk Technician at Total Mortgage Services, LLC since September 2020. In this role, James is responsible for troubleshooting Microsoft Desktop operating systems, advanced desktop hardware issues, and managing virus and malware tasks for company PCs. Past experience includes positions as a Mobile Sales Consultant at AT&T and Best Buy, where James assisted customers with device activations, upgrades, and troubleshooting. Additionally, James has a background as a Media Tech Assistant at Roger Williams University, providing technical support for professors and students, and completed a Cybersecurity internship at Raytheon. James holds a Bachelor of Science degree in Cybersecurity and Networking from Roger Williams University.
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