DPL Energy Resources
Jennifer Kaufman is an experienced business analyst and customer relations professional with a diverse background spanning over two decades. Currently serving as a Business Analyst - Compliance at DPL Energy Resources since March 2013, Jennifer has effectively resolved complaints, documented trends, and organized contract processes. Previous roles include Customer Relations Supervisor and Contracts Supervisor, where Jennifer demonstrated strong leadership and problem-solving abilities. Earlier experience includes a supervisory position in customer service at Evenflo Juvenile Furniture, as well as roles in journalism at the Greenville Daily Advocate. Jennifer holds a Bachelor of Arts degree in English Language and Literature from Wright State University.
This person is not in the org chart
This person is not in any teams
DPL Energy Resources
DPL Energy Resources is Ohio’s hometown retail electric provider, powering your business and your home. We partner with commercial, industrial and institutional customers and provide education to help navigate Ohio’s deregulated marketplace. DP&L Energy provides residential services, and is committed to helping our neighbors learn how to make a smart choice in a new electricity environment. In 2013, DP&L Energy was ranked “Highest in Residential Customer Satisfaction with Retail Service in Ohio” by J.D. Power*. DPL Energy Resources has been providing quality electricity solutions to commercial, industrial, government and residential customers since 2001. We are focused on serving Ohio’s evolving energy needs. Since 2011, DPL Energy has grown rapidly. We have become part of the AES Company, a Fortune 200 global power company. We have joined forces with MC Squared Energy Services, a rapidly growing Illinois based electric supplier. Our service territory now includes all Ohio utilities, and we serve customers in over 15,000 communities. DPL Energy Resources ranks as one of the top 20 retail suppliers nationally. Our combined affiliates serve over 23,000 commercial, industrial, and government entities, and more than 300,000 homes in Ohio and Illinois. *DPL Energy Resources received the highest numerical score among residential retail electric service providers in Ohio in the proprietary J.D. Power 2013 Residential Retail Electricity Provider Satisfaction Study(SM). Study based on responses from 14,887 consumers measuring 5 providers in Ohio and measures opinions of consumers who recently switched electric service providers. Proprietary study results are based on experiences and perceptions of consumers surveyed between April-May 2013. Your experiences may vary. Visit jdpower.com.