Monica Morelli is a skilled Customer Service Manager with over 25 years of experience in enhancing customer service efficiency and digitalization. Currently serving as the Head of Customer Service at Dr. Max, they focus on continuous improvement in online and pharmacy customer experiences. Previously, they managed customer service teams at Libraccio and Librerie Feltrinelli, optimizing processes and implementing training programs to boost team performance. Monica is also engaged in education as a Startup Builder at Startup Geeks, reflecting a commitment to ongoing professional development.
This person is not in any teams
This person is not in any offices