Erik W.

Erik W. is a seasoned professional in customer experience and marketing, currently serving as a Senior Customer Experience Associate at DraftKings Inc. since July 2018. In this role, Erik leads a team of over 60 associates and acts as an escalation point for VIP and high-revenue clients. Previously, Erik contributed to the launch of New Jersey’s first Sportsbook as a Customer Experience Associate at DraftKings. Erik's prior experiences include roles at LeadDog Marketing Group, where original video content was created for the NCAA, and IMG College, where game day sponsor activations were organized for multiple sports. Education includes a Master of Science in Strategic Marketing Communications from Fordham Gabelli School of Business and a Bachelor's degree in Sport Management from Syracuse University.