Marisa Smithers is a strategic and results-driven Customer Success leader with over 10 years of experience driving customer retention, expansion, and satisfaction. They have a proven track record in building and scaling high-performing teams across various industries, including roles at Town Sports International, Forrester Research, and Veracode. Marisa currently serves as the Senior Manager of Customer Success at Drata, where they continue to foster long-term client relationships and develop customer-centric strategies. In addition to their professional accomplishments, Marisa is an athlete and a parent to three daughters, with a passion for travel and a penchant for starting each day with an espresso latte.
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