James Andrew Ravelas has a diverse work experience spanning multiple industries. James Andrew started their career in sales at SWiTCH in 2011 and then worked as a barista at Caffe Ti Amo in 2016. James Andrew later transitioned into customer service roles, working as a Customer Service Representative at SYKES from 2016 to 2018 and as a Customer Service Representative at Everise from 2019 to 2022. In between, they briefly worked as a Sales Development Representative at CIENCE in 2019.
James then gained experience in the healthcare sector, working as a Pharmacy Technician at Humana from 2019 to 2022. James Andrew also worked in the financial services industry as a Senior Operations Representative at Capital One from 2022 to 2023. Currently, they hold the position of Senior Process Executive at Cognizant, a position they have held since 2023.
Overall, James has demonstrated versatility and adaptability throughout their career, gaining experience in sales, customer service, healthcare, and operations.
James Andrew Ravelas completed their education at Asia Pacific College from 2012 to 2016, where they obtained a Bachelor of Science degree in Tourism Management. In addition to their formal education, they also obtained several certifications from HubSpot Academy. These certifications include Inbound Sales, Sales Management, Hubspot Social Media, Hubspot Email Marketing, and Hubspot Sales Software, all of which were obtained in late 2019.
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