Grace Migale currently serves as a Call Center Supervisor at Ideon Limited since April 2022, overseeing workflow management. With a strong background in human resources, Grace possesses over four years of experience in various roles including Customer Service Representative and Call Center Specialist, where responsibilities included debt collection for bank accounts. Additionally, Grace has been working as a Customer Service Representative at Dreams since February 2016. Grace is pursuing a Diploma in Human Resource Management from Co-operative University of Kenya, with studies ongoing since 2020.
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