Ritika Maniyar is a seasoned technical support professional with extensive experience in managing customer issues and providing effective solutions. Currently serving as a Technical Account Manager and previously as a Principal Support Engineer at Dremio since February 2022, Rutika's prior roles include Senior Technical Support Engineer at Zuora and Technical Support Engineer at Talend, where responsibilities included resolving customer problems, maintaining customer loyalty, and escalating cases as necessary. Rutika has also led the NOC team at Boku, Inc., overseeing monitoring and troubleshooting of application and telecommunication issues. With a background in analyzing and troubleshooting Red Hat Enterprise Linux as a Trainee Technical Support Engineer, Rutika holds a BCS degree in Computer Science from K.T.H.M. College.
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