Eric Saephanh

Eric Saephanh is a Customer Solution Analyst at Dreyer's Grand Ice Cream, having transitioned from a Customer Service Representative role at Fríant. Prior experience includes significant positions at Enterprise Holdings, where Eric served as a Car Sales Consultant and progressed to management roles, including High-Impact Assistant Branch Manager and Assistant Branch Manager. Eric possesses a strong background in sales, customer service, and team management, with expertise in utilizing Salesforce for analytics and performance improvement. Earlier career achievements include supervisory roles at Compass Group USA and event coordination as a Market Ambassador for Off the Grid. Eric holds a Bachelor's of Science in Business Administration with a concentration in Marketing Management from California State University - East Bay and an Associate of Science in Business Administration and Management from the College of Alameda. Recent education includes a program at UC Berkeley Extension.