Arooba Shahid

Manager of Customer Success at Drip

Arooba Shahid has a diverse work experience in customer success and account management roles. Arooba currently works at Drip as a Manager of Customer Success. Prior to this, they held the position of Senior Customer Success Manager at Drip. Arooba also worked as a Customer Success Manager at Drip for over a year. Before joining Drip, Arooba worked as a Customer Success Coordinator at Amadeus for two years. Arooba started their career as an Account Executive at RUYA, where they worked for two and a half years. Overall, Arooba has gained extensive experience in customer success, account management, and coordination roles throughout their career.

Arooba Shahid completed a Certificate in Data Analytics from Thinkful in the years 2020 to 2021. Prior to this, Arooba attended the University of Central Florida, where they pursued a Bachelor's degree in Social Sciences. Their education history does not provide information regarding the start and end years of their degree at the University of Central Florida. Additionally, Arooba obtained a certification in "Onboarding and Adoption Best Practices for Customer Success Management" from LinkedIn in March 2023.

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Previous companies

Amadeus logo

Timeline

  • Manager of Customer Success

    August, 2022 - present

  • Senior Customer Success Manager

    April, 2022

  • Customer Success Manager

    March, 2021

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