Remo Grosso

Head Of Customer Care And E+share Drivalia (first European Full Electric Car Sharing) at Drivalia

Remo Grosso has extensive work experience in various roles and companies. Remo worked at Drivalia as the Head of Customer Care and E+Share, where they were responsible for establishing the first European Full Electric Car Sharing program. Prior to that, they worked at Crédit Agricole group as the Head of Customer Relations and Experience.

Before joining Drivalia and Crédit Agricole, Remo worked at Leasys as the Country Customer Care & Experience Manager for Leasys Rent. Remo also served as the Senior Manager for Italy Vans Operations and Retail Market at Avis Budget Group.

Remo's career started at Morini Rent, where they held the position of General Manager Operations, Marketing & Sales. Their work experience also includes various roles at Nokia, such as Head of Marketing and Communications at the worldwide level, Solution Sales Consulting Leader for Europe and LAT, Senior Sales Manager for Training Services in South Europe and MEA, and various training operational roles.

Overall, Remo Grosso has a diverse background in customer care, customer relations, marketing, sales, and operations.

Remo Grosso completed a Digital Transformation degree program at 24ORE Business School in 2018. They also have a background in Economics & Marketing from the Università degli Studi di Milano-Bicocca. Remo pursued further education in Information and Communications Technologies (ICT) through a Post-Diploma Program at the Politecnico di Milano. They initially studied Electrical, Electronics, and Communications Engineering at Istituto Tecnico E. Breda, Salesiani Don Bosco. In terms of certifications, Remo obtained training in RPA, AI, and Cognitive Tech for Leaders from LinkedIn in 2022. They also completed courses related to Egyptian language and civilization at Athena Nova, as well as courses on Ancient Egypt from the University of Pennsylvania in 2021.

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Previous companies

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Timeline

  • Head Of Customer Care And E+share Drivalia (first European Full Electric Car Sharing)

    July, 2023 - present

  • Head Of Customer Relations And Experience (crédit Agricole Group)

    October, 2022

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