Vasileios Pavlos

Vasileios Pavlos is an accomplished Customer Experience Manager at FlexCar since September 2023, adept at developing strategies to enhance customer interactions and analyze feedback to improve the customer journey. With extensive experience as a Customer Experience Supervisor, Vasileios has a strong track record in optimizing field service opportunities and collaborating across teams to resolve issues and ensure high-quality service delivery. Previously, Vasileios served as a Snr. Team Leader at 360 Connect SA and a Team Leader at Vodafone, honing skills in team management and customer service. Additionally, Vasileios holds a significant role as a Board Member at Alteco SA, advising on strategic plans and evaluating business operations. Academic qualifications include a Bachelor of Business Administration from Hellenic Open University, an Associate's degree in Computer Systems Networking and Telecommunications, and a Bachelor's degree in Environmental Engineering Technology.