Joshua Petersen has a diverse work experience that spans several industries. Joshua currently holds the role of Sr. Director of Business Technology Strategy at Driven Brands Inc. Joshua'sresponsibilities in this role are not specified.
Previously, Joshua worked at 1-800 Radiator & A/C, where they held multiple positions. Joshua was the Director of Project Management and was responsible for leading strategic projects across the Driven Brands distribution vertical, with a focus on improving franchisee profitability and customer experience. Joshua also served as the Corporate Training Manager, where they managed the electronic sales/integrations department and the training department. In the former, they were involved in B2B integrations and programs to improve customer experience, and in the latter, they optimized training materials and processes within the entire franchise network. Before that, they were an Integration Coordinator, where they managed the $10 million eCommerce channel and coordinated the resolution of digital integration issues.
Joshua also worked at Calbee North America as a Manager, overseeing up to 50 employees and managing the production of finished goods. Joshua developed models in Excel to analyze performance, budget, and operations. Prior to that, they were a Student Project Manager at BYU-Idaho, assisting the IT department with managing multiple projects and producing documentation.
Earlier in their career, Joshua worked as a Marketing Coordinator/Intern at inLife BDG, where they redesigned and built the company's contract management system. Joshua also worked extensively with Costco as a broker managing internal marketing. Additionally, they served as a Speech and Debate Assistant Coach at Tahoma High School, where they directed the instruction and practice for competitive debate and achieved outstanding success in tournaments.
Overall, Joshua has a strong background in project management, strategic planning, training, and operations management.
Joshua Petersen earned a Bachelor's Degree in Organizational Communication from Brigham Young University - Idaho, where they attended from 2009 to 2013. Prior to that, they obtained an Associate of Arts (AA) degree in General Studies from Green River College, attending from 2007 to 2009. In addition to their degrees, Joshua also has a White Belt certification from Six Sigma, which was obtained in 2013.
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