Customer Service and Support

The Customer Service and Support team at Driveway is dedicated to ensuring a seamless and satisfying experience for every customer. Valets handle on-demand delivery and vehicle pickups, Customer Service Agents and Customer Care Representatives assist with inquiries, troubleshoot problems, and provide knowledgeable guidance throughout the car buying, selling, and service process. Dispatchers coordinate the logistics to guarantee timely and efficient service. Collectively, this team embodies Driveway’s commitment to making car ownership easy and transparent.