Irene Méndez Becerra

Customer Success Representative at Drooms

Irene Méndez Becerra has a diverse work experience spanning several roles and industries. Irene currently works as a Customer Success Representative at Drooms since September 2022. Prior to that, they were a Social Media & Content Collaborator at [ble] Alternativas Sostenibles starting from November 2021.

In 2021, Irene worked as a Customer Experience Analyst at Cobee from December 2021 to September 2022.

Before that, Irene held various positions at Bnext starting from June 2018. Irene was a Customer Experience Leader - Online Reputation from January 2020 to April 2020, an Online Reputation Manager from February 2019 to December 2019, and a Community Strategist from June 2018 to February 2019.

Irene's earliest work experience includes their time at Telefonica, where they worked as an Executive Assistant in different roles. Irene was an Executive Assistant - Relaciones Institucionales y Patrocinios from June 2013 to March 2017, an Executive Assistant - Group Devices Unit from November 2012 to June 2013, an Assistant - MNC's Latam from March 2010 to November 2012, and an Assistant from January 2008 to March 2010.

Irene Méndez Becerra completed their education as follows:

- From 2000 to 2005, they attended the Universidad 'Santa María' where they pursued a degree in Social Communication with a focus on Corporate Communication.

- In 2017 and 2018, they studied at IAB Spain, earning a Master's in Advertising and Digital Communication.

- In 2021, they attended Domestika to pursue a course titled "Copywriting: define el tono de tu marca personal," focusing on developing the tone of personal branding.

Links

Previous companies

Bnext logo

Timeline

  • Customer Success Representative

    September, 2022 - present

View in org chart