Jerry Cruz

Jerry Cruz is an accomplished professional with extensive experience in account and customer success management, currently serving as the Account and Customer Success Manager at Drugstore2Door since August 2023. As the CEO and Co-Founder of Parla! since July 2023, Jerry Cruz is responsible for setting the strategic direction, leading business planning, and managing stakeholder relationships. Previous roles include positions such as People Experience Engineer at Faseelus, Employee Success Manager and Talent Development Specialist at Simera, Training Manager at Glass Mountain BPO, and various training and admissions roles at The Office Gurus and SYKES LATAM. Jerry Cruz has a proven track record in team management, financial oversight, risk mitigation, and fostering innovation in diverse work environments.