OF

Omer Fazlagic

Head of Customer Service at DS Destination Solutions

Omer Fazlagic has a diverse work experience spanning multiple industries. Omer is currently working as the Head of Customer Service at DS Destination Solutions | HRS GROUP since July 2022. Prior to this, they worked at LogPay Unternehmensgruppe, where they held various roles including Head of Customer Care & Quality Management from June 2021 to June 2022, Teamleader Sales Support from March 2020 to May 2021, and Teamleader Customer Care from January 2020 to May 2021. Before joining LogPay Unternehmensgruppe, Omer worked at Volvo Cars as a Team Coordinator for Care by Volvo (Consultant) from October 2018 to December 2019. Omer also gained experience at IPremium Service GmbH, where they served as a Customer Care Center Manager for the client BMW Frankfurt from July 2017 to September 2018, and as a Customer Care Specialist from June 2016 to June 2017. Omer started their career as a Freelance Graphic Designer, providing design services from April 2014 to May 2016.

From 2011 to 2014, Omer Fazlagic attended Willy-Brandt-Schule Giessen. During this time, they pursued a degree in Media Design Digital and Print with a specific focus on the field of study in Print.

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