Rosemarie Joy Ledesma-Broholm

Rosemarie Joy Ledesma-Broholm has a diverse work experience in customer service, technical support, and IT-related roles. Rosemarie Joy started their career in 2006 at IBM Global Process Service, where they worked as a Senior Customer Service Associate and gained experience in customer service support, quality specialist apprenticeship, coaching colleagues, and developing action plans to improve customer service. Rosemarie Joy then worked at Convergys Philippines as a Customer Service Associate, selling TV packages for an American broadcast satellite service provider and handling subscriptions. In 2012, they joined [24]7 Customer Philippines as a Technical Support Representative, providing IT support over the phone and assisting customers with various computer problems. Rosemarie Joy later worked at Results Manila Inc. as a Telesales Representative, offering telephone subscriptions, insurance, and new mobile phones. From 2018 to 2021, they worked at ZBC - Zealand Business College, first as an IT-support student and later as a Datateknikerelev specializing in Infrastructure. Currently, they work at ds norden as an Information Technology Service Desk Supporter.

Rosemarie Joy Ledesma-Broholm has a diverse educational background. Rosemarie Joy started their education journey in 1999 and graduated in 2006 from Adamson University, where they obtained a Bachelor of Science degree with a major in Computer Science, specializing in Computer Programming. After a considerable gap, they resumed their studies in 2018 and completed their education in 2021 as a Data Technician student specializing in Infrastructure at ZBZ Ringsted.