Joe Hong is a Senior UX Research Specialist at dscout, where Joe has focused on user experience research since April 2022. Previously, Joe worked as a UX Researcher at HERO Coffee Bar, successfully driving the transition to a proprietary app by evaluating usability and conducting on-site tests with customers. Joe's experience as a UX Research Consultant at Zero to UX involved foundational research for UserInterviews, collaborating with cross-functional teams to align on project goals. Prior to pursuing a career in UX research, Joe gained experience in inventory management and operations at Quality Bicycle Products, where responsibilities included managing vendor relationships and training new staff. Joe holds a Bachelor of Arts in Psychology from the University of Minnesota, awarded in May 2013.
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