Gontse Mereko

Gontse Mereko is an accomplished Executive Account Manager at Digital Solutions Group since December 2023, where the focus is on enhancing customer service capabilities through innovative digital solutions. Previous experience includes serving as Key Account Manager at Servest SA and Rentokil Initial South Africa, where significant emphasis was placed on developing strategic plans and analyzing customer data for improved client experiences. Gontse also held roles that involved team management and performance monitoring in customer service environments, such as a Call Center Supervisor at Merchants and a Contact Center Supervisor at MultiChoice. A strong educational background includes a Bachelor of Commerce degree from the University of the Free State and advanced leadership training from Harvard Business School.