Nicole Lewis

Customer Service Team Lead at Digital Solutions Group

Nicole Lewis is a highly experienced professional who has held Team Leader positions at various companies, including Nimble Group (Pty) Ltd, Spur Group, and Edcon Financial Services. Currently, Nicole serves as the Customer Service Team Lead at Digital Solutions Group. Their responsibilities have included managing teams, achieving KPI and SLA standards, and ensuring productivity and targets are met. Nicole's strong leadership skills and dedication to their roles make their a valuable asset in the customer service industry.

Location

Cape Town, South Africa

Links


Org chart

No direct reports

Teams


Offices

This person is not in any offices


Digital Solutions Group

At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment. We offer an integrated Digital Customer Experience and Technology Service that delivers measurable results for an Always-On World. Our Digital Customer Experience Solutions encompasses everything from voice interaction solutions to mobile app development. We believe in creating memorable experiences for your customers no matter the digital medium.