Elaine Drexler

Elaine Drexler has extensive experience in customer service and customer experience roles spanning over two decades. Currently serving as the Customer Experience (CX) Lead Expert at dsm-firmenich since February 2023, Elaine previously held the position of Senior Customer Care Specialist at DSM from July 2019 to May 2023. Prior experience includes customer service roles at Hill Pharma, Inc., and Lonza, as well as serving as a Customer Service Sales Bid Coordinator at Eric Armin Inc from February 2007 to January 2016. Earlier in career, Elaine worked as a Senior Case Specialist and Retiree Specialist at PricewaterhouseCoopers. Elaine holds a Bachelor of Arts degree in Early Childhood Education and Teaching from Rowan University and an Associate of Arts in Human Services from County College of Morris.