My Khong

Director Sales Operations at DSP Concepts

My Khong has a diverse work experience that spans over 17 years. Starting in 2004, My worked as a Pharmaceutical Sales Representative at Pacific Pulmonary Services, Inc., where they achieved top sales performance and became an example for new sales representatives.

In 2006, My transitioned to Cypress Semiconductor, holding various roles such as Product Marketing Engineer, Senior Marketing Specialist, Forecast Analyst II, and eventually Marketing Manager. During this time, they managed significant accounts and revenue, conducted business reviews with customers and partners, and played a pivotal role in product marketing, management, and business development. Additionally, My led a team of four senior marketing specialists and made significant contributions to increasing web traffic and promoting self-serve tools.

In 2015, My joined RetailNext, initially as a Project Manager, responsible for coordinating all aspects of solution deployment, including field services vendors and customer project management. They also developed deployment plans and managed the deployment of the entire portfolio of CapitalOne cafe nationwide. Later, My took on the role of Customer Success Manager, where they built corporate contacts, drove product adoption, maintained regular contact with clients, and increased revenue through expansion sales.

In 2018, My joined Atheer as a Project Manager and Customer Success Manager. They reported to the Chief Customer Officer and played a crucial role in identifying and advocating for customer needs. My led enterprise-level pilot projects and successfully converted pilot engagements into enterprise deals. Notably, they partnered with a representative from Porsche in the pre-sales stage and facilitated the deployment and training process, resulting in the solution being deployed in approximately 200 dealerships.

My Khong's most recent work experience is with DSP Concepts, where they currently hold the position of Director, Sales Operations. Further details about this role are not provided in the given information.

My Khong's education history includes a Bachelor of Science (BS) degree in Marketing from San Jose State University. In 2014, they attended the Marketo National Annual Summit to gain knowledge in Smarter Marketing for Better Results & Best Practices to Fuel Lead Generation. Additionally, in the same year, My Khong obtained a Digital Marketing Certification from the Online Marketing Institute, specializing in SEO, Web Analytics, Mobile Marketing, Landing Page, and Social Media.

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