Kai-Michael Gmuer

Kai-Michael Gmuer has over two decades of experience in customer support and service within the engineering and manufacturing sectors. Since January 2011, Gmuer has held various positions at DT Swiss, advancing from Customer Support Assistant to Head of Customer Support & Service. Prior to this, Gmuer worked as a Service Engineer at AP Systems AG from August 2000 to June 2011. Gmuer's educational background includes an Eidg. dipl. in technical customer service from ABB Technikerschule, completed in 2018, and a Maschinentechniker HF degree earned between 1998 and 2001.