Rajasekhar Challa N V

Rajasekhar Challa N V possesses extensive experience in the contact center solutions domain, currently serving as a Contact Center Solution Consultant and IVR Scripting Developer at edara since May 2016. Prior experience includes roles as a Technical Specialist for CISCO VoIP Contact Center at AT&T, where responsibilities encompassed end-to-end technical support and escalation management for contact center solutions from August 2012 to April 2016. Rajasekhar also held positions as Associate Technical Lead and Assistant Consultant at Seneca Global and Servion Global Solutions, respectively, focusing on IVR development, testing, and customer training. Early in the career, Rajasekhar worked as a Software Engineer at Sri Chaitanya Infosystems Ltd, specializing in predictive dialer solutions. Rajasekhar holds a Bachelor of Engineering in Mechanical Engineering from SRKR College of Engineering, completed in 2003.