Shaymaa Elzeini

Shaymaa Elzeini is an IT Service Desk Engineer at du since December 2019, bringing extensive experience in IT support and customer service. Previously, Shaymaa worked at Tech Mahindra and ADNOC Group, where responsibilities included first point of contact support and timely resolution of support tickets. With a background that includes roles in patient affairs at Ain Al Khaleej Hospital and data entry at Abu Dhabi Customs, Shaymaa possesses a comprehensive skill set in technology and administration. An ITIL certified professional, Shaymaa holds a Bachelor's degree in Information Technology from Abu Dhabi University, completed in 2013.