Ahmed Ezzat

Ahmed Ezzat has a strong background in customer service, currently serving as Customer Service Team Lead at Serco since February 2024, following a promotion that underscores years of dedication to enhancing guest experiences. Prior to this role, Ahmed has been with Dubai Airports since October 2014 as a Customer Service Representative, and previously worked as a Receptionist at Swiss Inn Hotels and Resorts from March 2011 to July 2014. Throughout these positions, Ahmed has demonstrated a commitment to fulfilling guest needs and creating memorable interactions.