Dubai Airports
Mona Bata has extensive experience in business process management and operational analysis, currently serving as Manager of Business Process Management at Dubai Airports since June 2018. Prior to this role, Mona held various positions at Emirates from November 2011 to May 2018, including Business Process and Change Analyst for the EmPact Programme, Real Time Control Officer, and Business Support in Airport Operations. Early career experience includes the role of Revenue Analyst at Royal Jordanian from August 2009 to September 2011. Mona Bata earned a Bachelor's degree in Industrial Engineering from Jordan University of Science and Technology between 2004 and 2009.
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