Diane Hefel

Diane Hefel serves as the Operations Area Manager at Dubuque Bank and Trust since July 2022, focusing on operational analysis and performance improvement strategies while overseeing compliance and human resources for retail operations. Prior experience includes serving as Sales Area Manager from April 2015 to April 2022, where Diane managed three branches, driving sales growth and coaching staff on customer service and operational excellence. Additionally, Diane held the position of Vice President, Retail Banking Assistant Manager, overseeing retail employees and daily operations at the East Dubuque Banking Center. Diane's educational background includes attendance at Beckman High School from 1980 to 1983.